Dyslecsia Cymru / Wales Dyslexia

Our vision is to make Wales the best place in the world for the dyslexic individual to live, learn, work and develop to their full potential.

Our vision is to make Wales the best place in the world for the dyslexic individual to live, learn, work and develop to their full potential.

Language Policy Statement

Dyslecsia Cymru/Wales Dyslexia is committed to providing support for dyslexics in Wales in both English and Welsh.

As a voluntary organisation, Dyslecsia Cymru/Wales Dyslexia has not had to submit a formal Welsh Language Scheme for legal approval. However, we are committed to providing support for all individuals in Wales in both English and Welsh and have developed a Language Policy Statement to reflect this commitment.

Written correspondence

Dyslecsia Cymru/Wales Dyslexia welcomes correspondence (including e-mails) in either English or Welsh. Whenever possible, Dyslecsia Cymru/Wales Dyslexia will reply in the same language.

Telephone communication

Normally, the telephone will be answered in a way that is accessible to both Welsh and English speakers. For example, “Bore da – Good Morning – Dyslecsia Cymru”. When a Welsh speaker is not available to conduct the conversation, the caller will be invited to:

  • submit their enquiry in written form in Welsh so that they can receive a written response in Welsh;
  • explain their enquiry fully in English so that they may receive a written reply in Welsh;
    or,
  • continue the call in English.

Information and publicity materials

Dyslecsia Cymru/Wales Dyslexia is committed to producing information and publicity materials bilingually.

Recruitment

Dyslecsia Cymru/Wales Dyslexia actively seeks to recruit Welsh speakers as appropriate.